Went to go see about a used truck, Chris helped us and made the deal easy even when I live in a different state
Kevin was very professional and buyer friendly, f&i was easy also. Promises were written for future
Champion-Kingsport is always the best to do business with! Great people with the best deals anywhere.
Champion Cheverolet Kingsport was very clean. The employees were very knowledgeable, courteous, and helpful. We would recommend Mr. John Brooks for anyone looking to purchase a new vehicle. He was also very knowledgeable with all the electronic/phone equipment.
Chris Lewis is good to work with.I have traded with him before and he works to get the deal done.
Excellent customer service & nice salesman, James & Finance personnel Kevin! Top notch!! Highly recommend this dealership! We were well pleased!
I still have message of service tire monitoring system showing. The right rear is the only one not giving a reading. I don't drive to Kingsport very often. Therefore if I can do something myself to fix the problem, please let me know. I had to turn on the trip odometer myself, If they had done so , they would have seen there was a problem. This may help someone else knowing and instructing the tire people.
Zach got me where I wanted to be with financing and he even came in on his day off to sign the papers so I didnt have to wait to take my new vehicle home. He was very pleasant to deal with.
Ed and Jamie took good care of us, from ordering to financing. We are very satisfied with our experience at Champion Chev Buick GMC kingsport.
Perfect sales experience. Will do business again soon . Will be back for another purchase soon.
They were wonderful no appointment but took my car strait back right away and fixed
Kevin was very exceptional, very friendly and went way beyond what I was expecting. Definitely will be back in the future to buy another vehicle. Very friendly environment
I went in to look at some cars and they gave me a good deal on my trade in that I couldnt turn down the trade. T hey were very good
Service was great prompt and professional,service department was very clean and will definitely be using their services again.
Kevin made the deal work! We got a F250 lariat for a great deal! Smooth transition and we would do business with Kevin again!
Good people=good employees=good business= more profit=more money for employees and owners= satisfied custermers
Great service from the start to finish! Would def recommend them to all of my friends!
I was extremely surprised when I saw the sign announcing a 3% surcharge for paying with a credit card. I asked when this started and I was told it was after the new owners took over. It is a ridiculous and petty charge from a business of your size. We have been customers of Courtesy for 40 years, but this makes me wonder your loyalty to your customers.
We are Very Happy with our purchase of my Wife's Camaro Had a wonderful experience.Happy that Tim and Andy got this Dealership.Felt like old times there.Thanks to Jamie and Zachary.
Salesperson was knowledgeable and helpful and went above and beyond to get the deal done. He helped move my toolbox over into the new truck and I know it weighed a ton! The finance guy was quick and prepared and got me an exceptional rate in these difficult times. The sales manager approved the deal quickly and also helped move my tool box, along with one of the service techs. Zero complaints!
Everything was a breeze!! Very efficient. No jerking you around for 3 hrs. Super nice people to work with. Ed was a great Salesman!
Great dealership with an excellent staff that goes above and beyond. Truck is beautiful. Highly recommended.
The service manager, Jeff, was way above average in his effort to diagnose and resolve the issue I was having with my vehicle. After completing the repair he let me know the vehicle was ready to be picked up and arranged for Champion's driver to pick me up. I did have a concern when paying for the charges when the sales assistant described the reason for the high amount of the charges. She "explained" it by saying that the repair [of my differential] required "9 quarts of oil at $28 per quart" which amounted to the $280+ being ...
Tim, Andy and associates are great to deal with. In and out the door. Good experience, once again.
Service manager and mechanic were very helpful after I had been dealing with OnStar. OnStar would not help and would tell me lie after lie, never would call me back after saying they would.
I am typically not a fan of the whole car buying process or even writing reviews. However, this experience was different. Customer service on point and the owner is out on the sales floor working with the staff. I was a team experience as staff worked together to get ne out the door in a timely manner. I drove 2 hours to get there and will continue to do so when we need another vehicle. Job well done!
James was great as he worked to find the truck I was looking for and worked hard to meet the needs of my busy schedule. I appreciate the low or no pressure sales team. Keep up the good job.
Great customer service. Not pushy, salesman let us look around. I will definitely recommend to anyone!
By far the best experience I’ve ever had purchasing a vehicle. John was amazing and the staff and managers are very helpful. The transaction was smooth and pleasant. Would highly recommend.
I called to have my truck serviced so I dropped it off. They said they will get to it when they can.so it was ready the same day.cant get any better than that.
Jamie the sales manager was a great help and explained the vehicle to us in full detail
Feel very much that they put a lot of thought in what was best for me to give me the best experience possible. Wait was not bad either.
I needed an oil change, walked in and asked when I could get an appointment and the girl said 2 hours, the previous dealer was always 2-3 weeks out
Nice and friendly staff. I needed transportation to and from a hotel and they provided that service. My vehicle was fixed correctly the first time.
Friendly and professional service. Salesperson was very knowledgeable. I feel like I made a good purchase.
Friendly and very professional and reliable, take time to explain things without being in a rush
Personality was a winner, our Agent is very knowledgeable about the car we chose, but his personality was the best
No one or no place is "perfect". Good service & good people! Keep up the good work!
My new truck order was a challenge but I appreciate all the effort it took to get the truck I wanted. Thank you again
Very impressed with new management Have not had any contact with Aaron Ferguson Jeff Lewis
They were very personable and met our wants and needs quickly. I strongly recommend them
Zack was amazing and helped us get exactly what we wanted. Very Helpful and responsive
John had everything prepared when I was ready to get my new to me vehicle so that I did not have to spend hours at the dealership. During the process John was quick to answer any questions. John made trading off my old vehicle and buying a new one an easy process. Thank you John!
The whole process of buying the vehicle was seamless, Zach worked on every aspect of the deal .
Good service good communication friendly employees no bad understanding to the point nice and clean
Under new management recently. My past experience with the service area and body shop were positive. Met the new owner and the sales consultant was pleasant to deal with. Overall a pleasant experience.
Very easy transaction. I have done business with Courtesy for many years in the past and I will continue to do business with Champion in the future.
Excellent customer service! Efficient loan process Ed was very good attentive and helpful! Will come back
Mechanics are great and the service desk is wonderful. I will always be back to the dealership
Everyone was courteous and willing to accommodate me. I worked with Nina and Lindsey. I can recommend Champion Chev, Buick, GMC.
Service in a timely manner. Plus no messy fingerprints or messing in the car. Always a pleasant experience.
Great pricing, John, Craig and Kevin were awesome to work with. Overall great experience! Glad to be a customer.
Very knowledgeable and great to deal with the team at Champion. I recommend giving them a chance to earn your business. I think you will be pleased!
very good. I had a good feeling about every person I deal with. I would go back.
8th vehicle I’ve purchased from Champion, wouldn’t go anywhere else. Chris and Tim have always taken care of us before and after purchasing vehicles.
Excellent service department. Provided a ride for me back to the dealership. Very helpful for me
This was the easiest purchase, all the people there was super nice and friendly. It was a pleasure to deal with them.
We had a great experience while at the dealership. Everything went smoothly and pressure free.
They were all very friendly. The salesperson I worked with was very good at keeping me informed of the status of the new car I ordered. I have done business with this dealership since 1982. They have always made the it easy to work with them.
They were friendly. Worked well with the person that sold us the automobile will be back
Don't have a response for here. Thank 😊 you. They were great worked me in quickly.
They were friendly. Worked well with the person that sold us the automobile. One issue I had was I'm not sure the used automobile we purchased was fully checked before it was placed in the lot to be sold. Had issues the next day that had to be fixed before we could drive it.
I had a very good buying experience at Champion. The salesman was excellent and knowledgeable..I would recommend them to anyone.
Champion had the hard to find car I was looking for and made the whole experience a piece of cake.
Very good dealership I was in and out in a very short time took care of all my needs in purchasing my car.
People friendly but don't think you should have to wait three hours to get a oil change
They were friendly, had great communication, efficient, and quick. Thank you for everything. Will go back if needed to this location!
WHAT A CHANGE OF PACE IN BUYING A VEHICLE. IN MY 61 YEARS ON THIS EARTH I HAVE NEVER BEEN TREATED SO KINDLY. SHOWROOM IS SUPER CLEAN AND NICE. THE EMPLOYEES ARE FANTASTIC AND VERY KNOWLEDGEABLE. MOST IMPORTANT THEY LISTEN. TOLD THEM WHAT I NEEDED AND WANTED, TOOK ME RIGHT TO IT. AND THERE WAS NO PRESSURE. BEST PLACE EVER!!!!!!!!!
Everyone was very nice and helpful. Need vending machines and doughnuts in the waiting room
Great people to deal with. Great price!!!!!! Nice and caring people. I like the process with the tag and registration. Cold water!!!!!
I was worried when this location sold to new owners, but I have been pleasantly surprised. I've been dealing with Aaron, and he has been great with getting things done for me. Thank you.
i purchased a new 2014 Chevrolet Equinox from Champion Chevrolet at the Johnson City, TN location and since they now have a dealership in Kingsport, TN. I had some service done in Kingsport. I know both owners and have been very pleased with my relationship with the wonderful & friendly staff at both locations. My service rep was Lyndsey and was very helpful and very pleasant and continued to keep me informed on the progress of the service. I will definitely buy our next car at Champion. I have dealt with the folks at Champion for 10 years and continue to be ...
Great Experience from start to finish. They all were really good to us at Champion Chevrolet in Kingsport, TN.
Very fast friendly service! When I got there they took my car back in minutes! They had me back on the road in a flash!
If this review is for the body work that was completed I would definitely recommend to anyone. Did an superb job.
Good service nice people took good care of us very well knolagable of the vehicles they had in stock
The people are extremely friendly and very helpful! Mr. Lester was very kind and none of them were pushy about purchasing.
Desire to purchase came as dealership was purchased and transitioned, and supply of the vehicle we desired was low. They helped us get best deal and we appreciated it so much!
It took over an hour after the service was done to get my bill to pay.
Five stars to Jeff, Craig, Bryant, and Chris. All were very knowledgeable, helpful, and patient. Least stressful time ever trading vehicles.
Wayne is always so helpful Fast to schedule and work done was just like it should be
Courteous, professional. Made sure that I was happy with my purchase and was very helpful
They did a honest job of taking care of a past overlooked job at their expense and I appreciate them doing this!
I’ve purchased many vehicles and alway 10 of 10! Service is alway the same.
I received great service from the departments associated when buying a new car. I had many questions and all were answered.
Good price. Good value. Friendly service. Prompt attention. No gimics. Easy sale. I will be back.
Quick service good work and everyone was so friendly I will use this dealership again when needed I will also tell my friends about them
When I ordered the Tahoe it was Courtesy. Champion had not bought Courtesy yet. I shopped Champion in Johnson City, but they wanted list price plus a $799 doc fee. If I had to pay that I would not have bought a Tahoe. When I took delivery Champion was the new owner. I did not need a vehicle, but if I had needed one, although I am a Chevy man, I would have gotten a Jeep, Ford or something else. Craig Hite is a good man and manager. I hope you keep him. John King never had a good service department ...
Champion is a top notch dealership with excellent employees and no gimmicks. They are knowledgeable about their products and provide a zero pressure buying experience!
This was our all time best vehicle purchase experience. A pleasure working with Buddy Lester
Oil change done in timely manner. Lindsey and Aaron very friendly and knowledgeable. Thank you.
Helpful ,respectful of our time and schedules. Friendly, just plain nice people. Good services offered to care for your vehicle.makes you think twice before considering another dealership for your future business.