Customer Testimonials
Wait time was long but given they were working with a warranty company and an engine issue I wasn’t upset. They got my car squared away and really appreciate the service team and all the work they do.
Mark was very helpful finding just the right vehicle for us. He answered all of our questions and the paperwork went smooth. I love dealing with champion Chevrolet.
Professional operations, listened to our request for a compact purchase and trade in while staying within our budget. BINGO !!! Jamie asked who the primary driver would be and focused on my wife and her wishes. She loves it !!! Thank you all
Oil change and tire rotation went well. The service took about an hour. This was first service for my Colorado. Free service.
everyone was kind and helpful to me and the price was good on all services
Great selection of vehicles which I was able to drive for extended period of time to make my decision. Straightforward sales process which didn’t take much time. They helped me retrieve my previous vehicle which had a flat.
Champion Chevrolet GMC is number one. All personnel are always friendly and helpful. I will recommend Champion.
Excellent service!! Everyone was very friendly and knew the product well!! Things could have not been better!!!
Champion Chevrolet East Stone Drive Kingsport,Tennessee Salesman Mark was respectful nice showed me my Dad Mom brotherly KJV Holy Bibles Scriptures Christian brotherly love with selling me my first newer 2019 Beautiful Donald Trump Red Republican Administration Washington DC Tennessee Governor Republican Bill Lee Administration Nashville,Tennessee! KJV HOLY Bibles teaches us in ROMANS 13:1-14 KJV How to live in the Tri-Cities,Tennessee Metro all 95 COUNTIES of the state of Tennessee & every County Cities 49 States how to live in our hearts souls spirits minds bodies lives and SAMUEL 15:22-23 KJV Teaches us to obey the voice of the LORD ...
This was an emergency type need. I could not be more pleased with service from time I first arrived until my leaving. I appreciate the great team!
James qualls was an excellent salesman. Vehicle I bought had a slight issue and the dealership took care of it. If I always get treated this way no other dealer will have my business. I’d give 10 stars if I could
The service department is one of the best. They take the time to fully understand the issue. Everyone is very friendly.
Ed and Everyone was great. They made my buying experience exceptional! I would highly recommend Champion GMC.
Great service, always friendly and usually able to get an appointment fairly quickly. Highly recommend
Great experience, James was very helpful and respectful of our time. The entire staff very friendly
will recommend, very good service and attention. will come back to use this dealership. thank you
Very helpful and showed interest in our need for some instruction. We love our car
Had a great experience. Great mechanics and service writers. I will recommend and be back
Easy to get appointment for oil change, started as soon as I arrived, quick and informed throughout
Mark Taylor was extremely helpful in all aspects of buying my GMC Sierra Truck. Would highly recommend him and Champion Kingsport.
Everyone was extremely nice and helpful. Really felt like they wanted to help me get the best out of my trade in. I can honestly say this was one of my best experiences with a dealership in the tricities.
We are very satisfied with our truck. And service provided. Thank you Champion Chevrolet for providing us with a nice truck!
Great experience they done exactly what they said they do with no negotiating would recommend to anybody
Great service from start to finish. The sales team went the extra mile to make sure we understood all of the features of the vehicle and had all questions answered to our satisfaction. Finance was friendly, fast and efficient. If they have a car you like, you will love the service. You should definitely shop with Champion before you make a decision.
Was really treated well! Everyone was professional and courteous with me. Service was as promised.
Service is quick and efficient, it's nice to get the text messages with updates about what's going on during my service.
Did a good job trying to identify my issue. I think I still have the issue though.
Mark Was great to work with. It took a little while to agree on a price, but Mark was helpful and attentive throughout the process. I'll definitely check back in with him for my next vehicle.
Unfortunately i have had to visit this dealership quite often over the past 3 months. My truck is still under power train warranty and the service advisor didn’t even check to see if it was under warranty. I was looking at a bill of $1300 dollars, i talked to the service mgr. and he said it was covered. How MANY times have customers been charged for parts and labor that was covered under warranty. Not a good way to do business.
Great service. Got to me on time. Good WiFi so I could work while my truck was being serviced
I came to Champion Chevrolet looking for a truck and I got exactly what I wanted and they gave me more than my vehicle was worth! I had the pleasure of talking to James Qualls and he was very honest and went out of his way to make sure I got the best deal. James was very honest and told me everything i needed to know about the vehicles I was looking at and made me feel very welcome. I highly recommend James Qualls and also Mr Craig Hite who i had the pleasure of talking to as well. He ...
I normally hate dealing with car dealers but this experience was pleasant. The only negative is doc fees.
This was a great experience. Quick and seamless. Felt so respected and cared for by everyone throughout the entire process!
They were amazing! The service department took good care of me and made sure all of my needs were met.
Nina Mallory and Jeff Lewis were both very helpful, professional, and accommodating in assisting us with this service. Great job, thanks!
Very personable. Really good experience. Honest people that do what they say and stand behind what they offer
really good service very friendly people and fast would absolutely get service done here again
Great service department with good people Jeff the service manager always takes care of us!
Spent time to explain everything. Never felt rushed or pressured to make a purchase. Great service
I bought a 2024 Silverado and it was a recall they made it they business to get my truck fixed asap thanks to the service department and sales
Kind and considerate . Staff is always friendly. Service was fast and efficient. Good place to purchase a car
Ed was awesome! He made buying the car easy, fun, and fast! We highly recommend!
Very friendly customer service. Easy to work with and just over all a great experience.
James was great to work with. They were fair and honest with me up front. I like that almost all the used cars had new or newer tires already.
Very good place for buying cars and Trucks nice people will go back again and Trade
These guys are great! I’m always pleased and I recommend them to my friends
You couldn’t identify the transmission problem even after 3 different test drives and it still persists after driving away from the dealership!
Fantastic purchase and delivery experience. The dealership went above and beyond to procure a vehicle that met my specifications. The vehicle clean and ready when I arrived. John Brooks was great with the feature/benefits presentation and took the time to familiarize us with the operation of the vehicle. Kevin Smith made the financials easy to understand and completed the deal quickly and accurately. A special thanks to Andy Dietrich for putting a great team in place at Champion Chevrolet GMC.
So wonderful to work with! They gave me top dollar on my trade and the new truck was a great price as well. No sales pressure either!
The purchase experience was simple, quick and pleasant. I will recommend Champion GMC to all my family and friends. The short trip to Kingsport was worth it.
Bryant was awesome! He never pressured me to buy and gave me the info I needed to buy the truck for me
Wonderful service and friendly staff. They really went above and beyond to help me out with a new vehicle.
Had a great experience with the purchase of our truck. Very helpful and highly recommended.
Al always the service department treated me as family and took care of my service needs in a timely manner. Highly recommend this dealership and service center. I'm not certain of the name of the lot worker who takes care of the vehicle's, but he always takes the time to chat when he is greeted. A very valued employee and I pray that he is acknowledged. NOTE: It would be extremely nice if the lounge had fresh coffee. For example, a coffee pod brewing machine like Keurig.
Service was very quick with an appointment and staff very knowledgeable, kind and helpful. Thank you
James was extremely helpful and went above and beyond to help me through the process of buying the GMC Terrain. I had been to every dealership in the area and he was the only one to make me feel comfortable with buying. He stayed over to let me finish making my decision and even came in on his day off to finish the sale for me!!
Easy process, the sale was no pressure and they worked with us. Look forward doing business with the on the future
One of the best in our region. Not the dealership i bought my truck but will probably be the next place I purchase from.
Very easy to work with,great service,would refer friends,was in and out which is what I like
the salesman was very helpful. we were in and out. I will definitely buy another car here
Everybody there have been honest, friendly, helpful, caring, and kurtious. Service and dealing with the service department is awesome.
Major issue with our truck, but Jeff and Nina really came through for us, explaining options and best solution for our issue. They both kept us informed and updated on progress of truck. Truck now runs like new. We cannot thank Jeff and Nina enough. We highly recommend the service department.
Thank you for making my buying experience with the GMC Sierra AT4 a pleasure! John Brooks was so nice and helpful!
Could not have a better experience from a dealer. Family owned dealership is the only place to buy new or used! Go see them!!
The salesman was kind and easy going was the easiest salesman I've dealt with.
Service reps were friendly and courteous. They asked if I needed a ride(I did not) and were very responsive when I returned and inquired about the status of my vehicle. It was completed shortly after I arrived. The experience was very positive.
Mr. Qualls was very friendly and knowledgeable of the product and helpful. I will be back.
I can honestly say I have never had an experience like this one with John. He was more than personable he was genuine while doing his job. It was arguably the best encounter I have ever had at a dealership. I wish John Brooks all the best in all he does.
They have great communication and always kept me informed of everything that was happening. Great work and it came back better than new.
The salesman and staff are absolutely amazing. Didn't take them long to find what I was looking for, for the price I was wanting to spend. I won't buy or trade a car anywhere else.
Great experience! We were pleased with each of the people that we had interaction with in trading on our Traverse and purchasing our Silverado!
The Service Department went the extra mile to evaluate the issues of my car and especially work with my extended warranty to coordinate repairs covered under warranty. I am very impressed with their efforts. I plan to make this my destination for servicing my vehicle !
Great experience!!! Bryant went above and beyond to help and to make sure everything went smooth.
Bryant did an exceptional job. He really took care of me like family. I would recommend him for anyone looking to buy a car.
They was great and worked hard to get what I wanted all around Satisfied.The salesman was Fantastic. I would definitely recommend Champion of Kingsport.
Excellent service. The team started on time and completed my service very timely. They are very professional and took care of my service in a very efficient manner. The waiting area was comfortable and clean with internet access. Great service!!
Good service manager.Explained all info in great detail. GMC, GMC, GMC, GMC and GMC.
We had a great experience at Champion Chevrolet. Great communication and great service, they really went above and beyond our expectations. I would highly recommend this dealership and shop here again. Our sales associate Duane Dutton was great.
Kind people and good communication, knew exactly what was wrong and fixed it. Actually everyone at dealership was nice.
Hands down best experience I've had buying a vehicle. James did an excellent job explaining everything and allowed me to make a decision without any pressure from him. Definitely will be sending folks his way 👍
Wonderful service and very knowledgeable. Salesman was very polite and very helpful. Glad I went with Champion.
Lindsey Roberts in the service department is wonderful. I find it very important to have a good working relationship with all department, and she is instrumental for her department treating everyone as a valued person. Jeff Lewis, the manager of the department always checks on the customers and is VERY helpful. John Brooks, the salesman that sold me my 2500HD finds the time to always check on me if he notices that I am at the dealership. I consider this dealership family and they will have me as a returning customer.
Duane was very friendly and helped us so much in the purchase of our new car . He made sure we got all the options we were looking for.
The dealership and finance were easy to work with. We stayed in touch with John and worked out a deal over the Internet and phone, since we were coming out of town. Great experience.
Took 2020 Colorado I bought new in with transmission shudder, Champion flushed transmission fluid, truck was ready for pickup same day, time will tell if this GM remedy will fix issue, my truck has 15,000 miles, it had same procedure 17 months ago with 13,000 miles on it which remedied issue temporarily, I recommend Champions service for expediency & friendliness.
Good experience but took a week to get to my car. Repair was completed satisfactorily.
Mark Taylor was very honest and helpful. I felt completely comfortable buying from him. Would highly recommend him.
The buying process was made very easy by John Brooks. He was very understanding and knowledgeable. His assistance was invaluable! Very kind man.
Dealer was up front with their pricing, discounts and financing that was offered. Very honest in all options that were available for the buyer. We are completely satisfied with the purchase.
Nice dealership friendly staff and well accommodating. Will do business again in the future with them
Nice employees! Great service! I always feel welcome when there for service on my car.
Great service Very friendly Very professional I will definitely be back for future service needs