Customer Testimonials

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DealerRater Sep 12, 2024

Awesome to deal with. Professional and knowledgeable. Made the deal quick and easy. would buy again from them

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DealerRater Sep 9, 2024

Everyone was courteous and work was completed in a timely manner. I gave a short notice on my service so I was happy.

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DealerRater Sep 9, 2024

Lindsey Roberts went out of her way, beyond above and beyond to get my truck fixed with my extended warranty and with the least cost possible to me. Will definitely go back. The only downside is the waiting area music and the free coffee isn’t good but it’s free.

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DealerRater Sep 8, 2024

Employees at desk were very friendly and technically competent. The service technician was also very friendly

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DealerRater Sep 7, 2024

Great service. John cared about us and our needs. Truly a great car buying experience.

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DealerRater Sep 6, 2024

Awesome to work with. Very informative of the issues and solutions. Great communication along the way

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DealerRater Sep 6, 2024

Jan James was great took his time also the manager very helpful. Awesome to deal with.

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DealerRater Sep 5, 2024

Good experience,was given good trade in value for my they showed my business was appreciated

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DealerRater Sep 5, 2024

Gave us good price on my trade in. People were friendly and I got the truck I wanted at the price point I was willing to pay.

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DealerRater Sep 4, 2024

AWESOME to work with, very polite and had my vehicle in and out in a reasonable time.

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DealerRater Sep 4, 2024

Mark Taylor was a very good salesman. No pressure and no bull. My experience with this dealership was the best I've ever experienced and I have bought something like 35 vehicles from several dealers from Knoxville to Kingsport.

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DealerRater Sep 3, 2024

John Brooks was just the kind of salesman I like. No pressure since I knew what I wanted when I went in. He was so helpful and kept me informed every step of the way. I would highly recommend him to anyone interested in purchasing a car or truck.

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DealerRater Sep 3, 2024

This was an excellent experience from top to bottom. Champion GMC was able to locate a Hummer EV Pickup for me. The turn around time, service, and professionalism absolutely exceeded my expectations.

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DealerRater Sep 3, 2024

Service was fast and efficient. Customer service was very friendly and efficient. And and and

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DealerRater Sep 2, 2024

Champion did all they could do to get new tires on my 2016 Denali. My husband was in car business for 50 years in tricity area and I know service department gets a lot of complaints...not the case with Champion I appreciate all their help, concern and care. I highly recommend them for all your automotive needs.

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DealerRater Sep 2, 2024

Champion went over and beyond helping me with getting my tires for my 2016 GMC Denali. My husband was in car business for 50 years and I know the service department got a lot of negativity. I can highly recommend Champion for all your automotive needs

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DealerRater Sep 2, 2024

Same as last truck I bought there easy to buy a car from there later back makes it more inviting to come back

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DealerRater Sep 1, 2024

Back in February I come to your dealership. I was looking at the Silverado’s. I had questions about them. James answered them and showed me inside and out of the truck I was looking at. I told him I would be back after we got our house paid off. And we came back one other time to look again. James waited on us that day. He did an outstanding job.

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DealerRater Aug 31, 2024

I really appreciate Mark working with me and helping me find the truck I wanted and even getting it shipped to the dealership.

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DealerRater Aug 30, 2024

15 words thanks for taking my traverse I have a nice new truch which handles like a dream the traverse was a pig

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DealerRater Aug 29, 2024

The entire process was fast. All of the new options were explained clearly. Tank filled and truck was cleaned before delivery.

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DealerRater Aug 28, 2024

Keeped me constantly informed of what was needed and when to pick it up. Very professional and curtieous. Workmanship excellent can't even tell. All and All very happy and would highly recommend.

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DealerRater Aug 28, 2024

Service department is great they answered all my questions and were very knowledgeable and courteous to me

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DealerRater Aug 28, 2024

They were very quick at doing my cars work they were super friendly even went out of their way to get me a water

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DealerRater Aug 27, 2024

Service was great! Quick and easy. Advisor was great and let me know the details of the service performed.

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DealerRater Aug 25, 2024

Sales person Mark Taylor was great, helping me decide which vehicle to choose. The finance person Kevin was also great to work with.

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DealerRater Aug 24, 2024

GREAT!!! Couldn’t have been any better to be honest! Will recommend to others. Thanks!

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DealerRater Aug 23, 2024

Very good people. Very nice and professional. Great job an friendly people. Thumbs 👍 up Champion 🏆.

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DealerRater Aug 22, 2024

Great experience. The owner was willing to work with us to make the deal complete. Good staff and they offered a very fair deal. -Dr. Kidd-

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DealerRater Aug 20, 2024

Mark was awesome and made this car buying experience truly memorable. I knew what car I wanted before I stepped on the lot and he did not pressure me into any other cars. He let us test drive it and work out the financials pretty quickly. We maybe spent a total of 2.5 hours at the dealership, which is the shortest amount of time I've ever spent when buying a car. I truly appreciate Mark's explanation of the buying process and features of the car. If/When I need another car, I'll definitely be reaching out to this ...

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DealerRater Aug 19, 2024

Great dealership. Friendly and professional. Provided a courtesy ride for my wife to work and back when serving her Cadillac. Excellent job and good priced oil change.

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DealerRater Aug 19, 2024

Service was great! Advisor took very good care and followed through like she said. Exceptional service!

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DealerRater Aug 19, 2024

We Loved the no pressure approach, Chris let us look and look and look without interference and was able to answer any questions we had.

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DealerRater Aug 19, 2024

It''s always a great experience at Champion Chevrolet--like having a friend in the car business.

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DealerRater Aug 19, 2024

James was great to answer all of my questions and help me find exactly what I was looking for. Great dealership!!

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DealerRater Aug 18, 2024

Wait times too long to trade autos. Too much sitting around waiting for things to be done.

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DealerRater Aug 18, 2024

Buying a vehicle can be frustrating, but my experience at this dealership was not that at all. There was no pressure trying to push me into a vehicle. Everything felt like it was happening at the pace I wanted. This was my first time at this dealership and I definitely will be returning for future business.

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DealerRater Aug 15, 2024

Very easy to work with got it in and out of the shop and a reasonable time and did great work

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DealerRater Aug 14, 2024

Great people to deal with! Tim and Andy have a great staff there in Kingsport!

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DealerRater Aug 13, 2024

Friendly, knowledgeable and all around good people to work with. Thank you for the extra time and effort it took to get my new ride here, I love it.

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DealerRater Aug 12, 2024

Our car was serviced in a timely manner. The staff was professional and competent. We were pleased with the service.

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DealerRater Aug 7, 2024

Very knowledgeable and helpful. Low pressure and easy going, fair dealing. Good selection of inventory.

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DealerRater Aug 7, 2024

Mark Taylor was professional,courteous,and knowledgeable in every aspect of my purchase. Really enjoyed the experience!! Thanks Mark!!

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DealerRater Aug 2, 2024

The dealership was so easy to work with to get my truck served and get it back to me right when they said they would

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DealerRater Aug 1, 2024

Very friendly and knowledgeable staff. Sales, management, finance all were very easy to work with.

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DealerRater Jul 30, 2024

thanks for the help with my truck, now it runs like it should hope for a long time

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DealerRater Jul 30, 2024

Prompt service at appointment time. Pleased with service and the amount of time it took.

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DealerRater Jul 26, 2024

Great place to deal with. Got everything I wanted. They treat their customers very will.

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DealerRater Jul 25, 2024

Mr. Ed Kincer was great to work with buying our 2024 Treverse. Everyone was very friendly and helpful.

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DealerRater Jul 23, 2024

We received excellent service at Champion Chevrolet in Kingsport TN. Appreciate Chris Lewis and Kevin Smith completing our purchase.

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DealerRater Jul 23, 2024

Matt was able to make a deal, everyone stayed over to make sure we was satisfied with our purchase. Overall a great experience.

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DealerRater Jul 22, 2024

They were excellent to work with and finished my car in a very timely manner.

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DealerRater Jul 19, 2024

They were very helpful getting the truck and paperwork ready for me to get finished quickly

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DealerRater Jul 19, 2024

Thanks for being very professional and courteous on my recall repairs. And having it done in a very timely manner. From scheduling and starting repairs and finishing repairs.

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DealerRater Jul 18, 2024

Professional and eager to please. Everyone I walked by spoke to me and made me feel welcomed.

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DealerRater Jul 18, 2024

I would tell all of my people that this is the best place to deal on a new car

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DealerRater Jul 18, 2024

Wonderful staff, service, and selection! They were efficient and helpful to get us set up with our new ride

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DealerRater Jul 18, 2024

I feel like the dealership was fair and very understanding. I would recommend Champion Chevrolet to anyone looking to purchase a vehicle.

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DealerRater Jul 17, 2024

Ordered the Truck I wanted which another dealership would not and it came in pretty fast. Salesman, however, IMO did not adaquately explain any of the vehicle details - buttons, info system, etc... was more just interested in closing the sale.

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DealerRater Jul 17, 2024

Very quick and the staff is wonderful. I will continue to come here for service!

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DealerRater Jul 10, 2024

Very pleased with service and time everything took in and out very seamless bring process

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DealerRater Jul 10, 2024

ed kincer my salesman was very profressional. and mr smith the fiance person wasvery profressional. i spoke with ed on the phone before driving from knoxville and the corolla was more than i expected.we drove 2 hours back home and the car drove great.my wife was not able to come with me but when she saw the car she said it looks like new.thanks to all.you deserve more than 5 stars.

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DealerRater Jul 8, 2024

Great place to buy a new car. Always first class for sure. Great staff as well.

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DealerRater Jul 8, 2024

Great people great service. I Have traded here for years and will continue to do so.

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DealerRater Jun 30, 2024

Very good customer care. The service was on pooint. Thank you, l'm so grateful.

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DealerRater Jun 30, 2024

Ed worked really hard for us. We want to thank him. He worked diligently almost all day. Brenda Caudill

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DealerRater Jun 22, 2024

John Brooks is an excellent person to work with. I really appreciate his help with buying my new terrain. Thanks.

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DealerRater Jun 22, 2024

I always have a good experience here! The staff is very respectful and always addresses my concerns.

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DealerRater Jun 22, 2024

This is the third new vehicle I have purchased from Champion. First one in Kingsport. Easy process and excellent staff.

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DealerRater Jun 22, 2024

They were very friendly and helped us get the cat we really wanted to get

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DealerRater Jun 22, 2024

Fast, quick, and honest. They were awesome to work with & I walked away with what I wanted.

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DealerRater Jun 21, 2024

Done a great job on the repairs on my truck and got parts and it fixed in 1 day

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DealerRater Jun 18, 2024

Make the process easy and great with fair price. Thanks John! Appreciate the professional service.

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DealerRater Jun 14, 2024

Always accommodating and friendly and great service! Nina great to work with in scheduling sevice!

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DealerRater Jun 11, 2024

I needed my steering wheel checked and was told they didn’t have time to check it

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DealerRater Jun 9, 2024

A very smooth experience. Good people to work with.. I feel very good about my purchase.

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DealerRater Jun 9, 2024

Great service. Our salesman Bryant was a pleasure to work with and was knowledgeable about the vehicle we purchased. No pressure to buy. Had a nice selection of vehicles to choose from.

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DealerRater Jun 9, 2024

A couple years ago we bought my truck from Champion Chevrolet in Johnson City and had a great experience. When it came time to buy my wife her new SUV we remembered that experience and decided to do business with a Champion dealership again. John Brooks (sales rep), Jamie (sales manager), Kevin (finance) were professional and a big help on getting my wife her new SUV that she loves. I’m so glad Champion took over the GMC dealer in Kingsport. In both transactions Tim (owner) took time to shake our hands and thank us for our business. We had ...

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DealerRater Jun 9, 2024

Dealership was clean with a nice lounge. Service was quick. I took in two cars for oil changes with an appointment. They finished both cars in less than an hour.

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DealerRater Jun 8, 2024

HAD AN OPENING TO WORK ME IN WHEN I NEEDED IT. SO VERY VERY THANKFUL.

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DealerRater Jun 7, 2024

i was very please with the service. Everything went very well and was done right.

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DealerRater Jun 6, 2024

Had an appt when I needed! Great service and super helpful front office and techs.

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DealerRater Jun 6, 2024

Second time in and they were quick- didn't make us wait on paperwork. Mailing paperwork and hopefully it’s fixed

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DealerRater Jun 4, 2024

I was very pleased with my service and they were very helpful and nice to me.

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DealerRater Jun 3, 2024

Very informative about what was to be done. Appreciate your employees and the quickness of the work . Didn’t have to wait very long and that’s always a plus in this busy world. Thanks again

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DealerRater Jun 2, 2024

Very professional, great service in every aspect. Sales and service. Love the product, would do the same all over again

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DealerRater May 29, 2024

Great people, great experience with the purchase of my new vehicle. I will tell others where to go for the next vehicle.

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DealerRater May 28, 2024

Matthew was helpful and showed us multiple vehicles before we decided to get our vehicle. We went on multiple test drives while looking at different vehicles.

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DealerRater May 27, 2024

Great and quick experience! Wanted to make the purchase happen, they worked with me to get a fair price for them and myself.

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DealerRater May 26, 2024

All the staff were very courteous and professional. They were considerate of our time and worked to make the deal.

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DealerRater May 25, 2024

They need a lounge area. I was there for several hours and no one mentioned a lounge area.

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DealerRater May 23, 2024

Had a great experience with Mathew Rainwater. Really took care of all of my needs . will recommend him and Champion to friends.

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DealerRater May 20, 2024

Champion's Matt Rainwater made the experience pleasant. I do not like going to a dealership where salespeople are "pushy" and he was really good to work with.

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DealerRater May 20, 2024

John is an awesome brother and the vehicle they sold me was perfect. Great Dealer , great people, great relationship.

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DealerRater May 18, 2024

Well pleased with the service was ready when promised so far well pleased with the truck

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