Customer Testimonials
They were ready for my scheduled service appointment as soon as I arrived, and finished what needed to be done very quickly. People at the service desk were very friendly. Great overall experience. Thanks!
Very professional friendly service. Over all 10 out of 10! I would definitely recommend to anyone!
The service center was clean and the staff was courteous and helpful. The waiting area was very nice and well kept and comfortable.
I had asked to have my tire pressure sensor fixed. I was told that all the sensors were checked even though I didn't see that work item on my invoice. Then, two days, later, the pressure sensor had to be replaced. This is highly atypical of your service. Normally, everything gets done as requested.
Got a link to check progress. Never updated. Had to call every day. Problem still there.
From start to finish they were super nice, friendly professional, and knowledgeable!! Very easy to get our appointment. Super clean
Great communication,delivery on vehicle as promised,mark the salesman easy to work with.very clean showroom.
He was great he went above and beyond to get us the truck we wanted and he was very personal not pushy like some salesman best word to describe him is humble
Great service, in and out as promised. Quick and complete and fixed right the first time
Every thing was easy from meeting the salesman, his kindness and helpfulness to the financing and finalizing the sale. We did not feel pressured at all by the salesman. He is the kindest and most caring salesman we have ever dealt with.
It was a pleasurable experience working with John as he listened to our needs and wants and found the perfect vehicle. We are very pleased with how professional and easy the process was and would recommend this dealership to anyone.
John was great to work with I highly recommend him as a person and very professional. This Dealership are good people and can be trusted!
I had a great experience there. Craig and Mike were so helpful, and it was the best experience I have had at a car dealership.
John Brooks is a very knowledgeable salesman and was very helpful in making the purchase extremely easy
Salesman was very nice so was all the people I had to deal with. Dealership was very clean.
Friendly, helpful, polite in their interactions. Called a to let me know when more problems found.
The staff was friendly, courteous, and aware of your time. All this was done I a timely manner
No pressure sales just a straight forward relax environment Mark was a pleasure doing business with
Service department is top notch courteous and professional just couldn't get my truck to duplicate the problem it has
The staff are very knowledgeable and helpful. They all made trading and buying a vehicle an excellent experience.
John is an excellent salesman and is very knowledgeable it was a pleasure to work with him
Jeff Lewis has always made sure the work on my Corvette has been A1 and Nina was also very helpful, service was quick, would recommend champion to any of my friend.
The service department was quick, and the entire experience took less time than I expected it to. The customer waiting area was clean and easy to work from while I was waiting.
Best dealer in town! Always get great service there in a timely manner. Staff are friendly and very helpful.
The service department was exceptional Megan under promised and way over delivered. She kept me in the loop during the whole process.
Great staff, friendly, fast and knowledgeable, got an appointment quickly, car wasnt dirty and oil change sticker was not crooked!!!!!!!
Great customer service for a scheduled appointment! The app does a wonderful job at keeping you updated the entire time!
Had a wonderful experience buying my new vehicle from both the salesman and sales manger at Champion Chevrolet.
This was the easiest and most pleasant time buying a vehicle from any place. John was very friendly and helpful.
Quick service with a scheduled appointment, Staff was friendly and asked me if I had any questions, explained what they were doing and kept e updated on the progress.
Great customer service and kept me updated on what was going on the whole time
Great dealership! Salesman was so nice and kind, not pushy. Dealership has a good, different feel to it compared to others I've been to..
Was really happy with the speed and curiosity of the body shop. The whole buying of the car was very smooth and satisfying.
It was great from the start to the finish excellent people and dealership. John was great helping Melanie understand all the things the car had to offer.
Pleasure to work with, he helped make sure that I was able to get the vehicle that I was looking for!
They used my GM points without asking me.I wish I had my GM points back.
This was an easy transaction. Salesman explained everything. I would recommend using Champion for all new Vehicle needs
John and the sales managers were great to work with. I traded a vehicle for a new one and never stepped foot on the lot. Made the process simple and convenient for me. Highly recommend.
They got me in with out appointment for an oil change. They were very nice and helpful. The oil change went great
James and Champion were both absolutely fantastic to work with. My spouse and I reserved a vehicle out of town and drove in to pick it up. The whole process was smooth, easy to understand and navigate, and I couldn’t recommend James or Champion more. Everyone was friendly and professional and answered all of our questions. We love the truck we bought and highly recommended Champion to anyone, anywhere in the country!
Easy contact, efficient service, friendly attention and top quality products with service with a smile.
Quick action and good repair, was only down for one day and repair was completed the first time
Honest and efficient. Appreciate the knowledge that John brings to the customer. I would trade there again.
Bryant is outstanding to work with! Very thorough and professional. Has taken care of my family multiple times and we go back to work with him.
Great service on my truck, and Ashley was great to work with again. Very prompt, very knowledgeable, and was out of there in less than an hour!! Thanks again for such great service…
Jeff went out of his way to repair my 2026 truck even though I had filled it up with Mobile water. Very much appreciate his help and hard work.
This was the best truck buying experience. Steve Cassell our salesman was great from phone call inquiring on the truck to helping us close the deal . A+ sales
Champion Chevrolet service center is one of the reasons I choose to purchase my truck at this dealership. Great service, experienced service technicians and I’m treated like family.
Never got a call that the car was ready . Had to call at 5 pm to check on it. Shuttle was already closed so I didn’t have a ride back to dealership . Engine light was on and they couldn’t find the reason even though they had a code . Charged for diagnostic. We had a rattle under car and they said it was damage to exhaust but never offered estimate to fix . Will be taking it Morristown Chevy from now on .
Everyone I dealt with was great and very helpful. I will use there service again.
Mike was great. Fast friendly service. Was just looking. After talking with Mike we were purchases new truck.
Steve was great to deal with got me the price I wanted. Love the 2025 Jeep Gladiator Rubicon.
Outstanding service and communication with Megan & Jeff in the service department. We had issues with our tow vehicle while traveling pulling our travel trailer. Megan called Enterprise Truck Rental and got us in contact with Oscar. We rented a truck and went back to the campground. Even though their service appointments were 3 weeks out, they got us back on the road in 2 days. The service department went above and beyond our expectations.
Had a good experience with the dealership, treated us good and a smooth process to get the car.
They were very helpful, and very good at listening to what I wanted! Got me in my dream truck in under 2 hours! Good dealership!
Very easy and quick experience. I was kept informed of everything being done. A suggestion - fix the online scheduling. Every time I use it, I get a message that I cannot have the date and time I selected.
Easiest buying experience I've ever had! I Highly recommend this dealership and salesman James Qualls!
Everyone at this dealership was very nice and helpful from the time i walked till I left
Everyone was friendly and helpful. They always do a great and fast service job. Thanks.
I really can't ask for better service. Ladies at the front are kind and helpful, plus the work gets done well by the technicians. Always know up front what is being done and associated costs. Thanks
repairs were performed promptly as scheduled truck was road tested and returned to me repairs were successful
Service was done on time as promised. Employees were a pleasure to deal with and I would recommend them to anyone.
Been taking my 1st and 2nd acadia there for a few years. Always so accommodating, and very professional. They even sent someone to pick me up after a medical test when it was over, while servicing my acadia. Will not take it anywhere else. I'm a very satisfied customer. Thank you Champion Chevrolet in Kingsport, Tn.
Mark was very straightforward with the car purchase and didn’t use pressure techniques, it was a very pleasant experience.
Service was good. Got parts in a very timely manner. Was going to get an oil change but pricing was Very expensive.
Definitely would recommend to family and friends great dealership just wish for better trade in deal
Appointment was for 8:15am and upon arrival they said it was an hour later. Even after showing them the confirmation email they said it was still 9:15. Was there for 3 hours total for a routine oil change. Waste of time and poor management by them.
Mike Kennedy was very helpful when I needed to buy a car in my price range! The finance manager was also very courteous while signing the paperwork! I would highly recommend Mike to other people also
What’s the easiest I’ve ever bought a car Joni was great. The finance guy was great.
On time, friendly, clean , helpfully, good waiting area, service personnel very friendly, asked if I need help walking to my truck. Thanks
Everything was real good, the only thing that bothers me is I keep getting these same surveys way to many times for one visit.
I just had my free service from buying my Blazer RS from there and I always book the rest of my services with them. Ashley is the best and Bryant is my go to guy when it's time for a new vehicle.
It was a great experience. I would strongly recommend the service department and my Service writer Ashley.
I honestly dont know how my evap purge pump was not on warranty my gmc truck has less than 47000 miles and the check engine light came on and this part was not on warranty so I paid out of pocket 120$ then I told them about a noise underneath the truck that they recommend me take to a muffler shop because it would to costly for me when I asked the mechanics about the noise they replied they couldn't get it to make tje noise again instead of asking me if I could show them how to , soon as I ... Read More DealerRater - Jul 30, 2026
Brad VanHuss was very pleasant to work with. He explained everything in detail about the truck we bought. My wife and I are very satisfied with our purchase and pleased with Brad. James Hoss
Jeff Lewis, Anthony Ketron, and the girls at the service desk do a great job! We get great service for our 2 GM cars every time we go to Champion in Kingsport. Richard K. Reed, M.D.
God service and good people. At a pretty good price. I use them for all maintenance.
Ashley was diligent in getting the parts in to fix my truck. Everyone was very friendly!
Imagine a dealership that is professional, polite, efficient, effective, punctual and helpful, then you'll know why this dealership is known as "Champion."
Was meet on the lot within seconds of getting out of my car by salesman Mike Kennedy Friendly and helpful!! Seemed to want to make the best deal for Me! Inside the showroom everyone treated me like I was family dropping by for a visit!! Wonderful experience very satisfied with my purchase!
Chris in used cars was great. Worked with me. Made process easy. Very thankful for everything.
It went smoothly and was fairly quick. I am happy with the vehicle and hope to drive it for a very long time.
Everyone was professional. Oil change was done in about 30 minutes. Would definitely recommend over others.
Great experience! Great great great great great great great great job great great great g6
Timely service at a reasonable price, followed directions and nice folks in the service department. I don't know who the mechanic was or I would give him a well done. Jeff Lewis is great!
I was very pleased with how they treat their customers with the buying experience. They have always been helpful to ensure my satisfaction with anything during the process.
Brad is a fantastic salesman. Everyone there went above and beyond to get me a car. I am beyond ecstatic. I love my new Chevrolet Trax and the color. Thank you all for the greatest experience of my life. By the way this is my very 1st new car.
Very professional from start to finish Will look to buy from again in the future
This is my first visit to the dealership since it was Courtesy. The staff seems more interested in my vehicle problems but the service writers probably need more training. When they called with my truck’s diagnosis they were clear but I needed time to review the quote and asked them to text or email them to me. Instead when I arrived to pick up my truck they had showed the service as denied and closed the order. I had to wait for them to get the order reopened and then had to wait while they attempted to figure how ... Read More DealerRater - Jul 13, 2026
Our salesman Mike was great. We came back to Mike for repeat business because of his professionalism and no nonsense approach. Quick and easy makes the buying process lot less stressful.
Easy to deal with. Smooth transition. Decent selection of trucks. I’d would recommend Champion Chevrolet to anyone who is purchasing a vehicle.
Very happy with this dealership. They had exactly what we wanted and everyone there was extremely professional and very nice to work with.
Dealership I went to champion, stood behind the issues that I had when I first got my truck and the service manager was phenomenal. Five stars to him and his courteous staff. Thank you.
Wayne, manager of the body shop was outstanding and professional. My car turned out great!
Friendly, quick and efficient. Got straight in at my appointment time, no waiting at all
Great job, knowledgeable staff. Took me on time, car was ready even before their estimate. Recommend.
Quickest and easiest deal I've ever done, Mike was a terrific guy to work with, super knowledgeable and patient
Excellent service Outstanding staff Attention to detail Treatment for old and new the same Very clean waiting room
Mike Kennedy did everything he could and went out of his way to put together a deal I could live with. He was very professional and understood and explained the truck and all the settings in the delivery
My buying experience was very good, my salesman, james qualms, was patient with me and no pressure sales. I would recommend and will return for. Y next vehicle